Last updated 08/26/2019
Policy: Home-Cost.com will only collect Personal information you choose to provide when using or registering at our site. We do not sell, rent, loan or transfer your Personal information to any third parties except as required to complete a purchase specifically requested by you.
Collection of Active Personal Information: (information provided by you) When you choose to purchase Home-Cost.com services, we will need the following information:
- Full Name (contact information)
- Address (contact information)
- Email address (to confirm order, provide your initial access password and to respond to you)
- Zip Code of the location where the home will be constructed (for location specific construction data)
- Credit Card Information (to complete your purchase)
- Phone Number (in case we need to reach you about your order)
At certain places throughout the site we may ask you to “opt-in” and provide certain voluntary Personal information for other reasons including:
- Demographic Data (for aggregate marketing analysis)
- Email Newsletter
- Sweepstakes and Promotions
- Contacting Home-Cost.com
- Contact by a third party affiliate (e.g., construction lending, home plans)
Information collected on our Web site is used by Home-Cost.com and authorized agents for Home-Cost.com purposes (“Home-Cost.com”). Home-Cost.com will not collect any personal information about you except that information you have specifically and knowingly provided.
Collection of Passive Non-Personal Information: (cookies and other types of automatic data collection)When you visit Home-Cost.com, we use a common feature of your Internet Web browser called a “cookie” to assign a unique identification number to your computer. Cookies are files that your Web browser places on your computer’s hard drive. With this cookie, we obtain your Internet provider’s name (e.g., “aol.com”), the country of your visit, the duration and navigation of your visit throughout our site. Cookies do not capture any personal information such as email address or other private information about you.
The “Help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies and how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Although you can navigate our site without enabling cookies, you cannot purchase or access your account without cookies.
Web server log files are also used to help us track site traffic volumes and evaluate our site’s capacity and speed. Log files inform us of visitor traffic and their browser preferences so our site may be as user friendly as possible. Site traffic history is recorded but no private information about the visitor is captured.
Use of Information: What We Do With the Information
Home-Cost.com will use information collected on our Web site for five main purposes.
- We collect and use active Personal information you provide to implement the sale transaction you initiate;
- We collect and use passive information (e.g., cookie tracking) to evaluate how visitors come to our site. We also review how to improve our site by evaluating which site area features and products are most popular, and conversely which areas or pages are not actively trafficked;
- We may collect information in order to personalize the site for our customers;
- We may share non-personal, summary information regarding our customers with third parties (for example, we publicly disclose the aggregate number of registered users of our Web site). However, Home-Cost.com does not share any Personal information about any particular customer with third parties unless you “opt-in” and grant permission to do so;
- We may use or share “opt-in” Personal information that you have voluntarily provided and granted us permission to use or share for marketing purposes. If we want to collect information for other purposes, we will inform you when we collect the information.
Legal Disclosure and Protection
In certain limited legal situations, we reserve the right to share your personal information with third parties if required to do so by law, or if we believe disclosure is necessary in order to accomplish the following:
- Comply with requirements the law or with legal process served upon us;
- Protect or defend our legal rights, our intellectual property and assets, the Home-Cost.com site, or our customers;
- Email Contact or Newsletters: This is a voluntary service. If you do not want to receive e-mail from us please reply to an e-mail that we have sent to you and insert “UNSUBSCRIBE” in the subject line.
When you “opt-in”, you are choosing to give your consent by clicking a check box or some other way of explicitly signaling your choice to share or provide permission to use your information in a certain way. With “opt-out”, your consent is the default choice and you must actively take action, such as un-checking a box to avoid sharing or using your personal information.
Use of Our Site
Maintenance Of Accurate Information
Procedures have been established to ensure that our product and promotional information is current and accurate in keeping with reasonable standards. We are committed to respond to requests to correct inaccurate information in a timely manner.
Home-Cost.com may employ other companies and individuals to perform services such as:
- Administering sweepstakes, contests and other promotions;
- Sending emails;
- Providing marketing assistance;
- Analyzing data
In order to perform these activities, such companies and individuals will only have access to necessary personal information and will not be permitted to use it for any other purpose.
Managing and Controlling the Use of Your Personal Information
We provide you several choices in how to manage and control the personal information you have provided.
Establishing Your Initial Account:
When you purchase a Home-Cost.com product or service, you will enter your personal information into a secure server using SSL (secure socket layer) encryption the industry-standard. Home-Cost will then email you an initial password for you to access your account as a registered user, and you may begin using our on-line services. You will then be able to change your password as you desire so you can manage the security of your information.
Registered On-Line Users:
Once registered as an online user, you are able to access your account and your personal information through our secure site via your secure user portal when you log-in. Click on the tab “Update My Info & Preferences” in your secure user portal and you will be able to change your name, address, phone number, fax number, email and “opt-in” preferences.
You may email us at email@example.com with ‘PERSONAL INFORMATION REQUEST” in the subject field. Include your name, address, telephone number, email address and a note instructing us of the change you would like to make.
You may phone us at 800-646-0350
You may write to us at:
1100 Corporate Office Drive; Suite 300-B
Milford, MI 48381
Include your name, address, telephone number, email address and a note instructing us of the change you would like to make.
Retention of Personal Information
We retain information provided to us indefinitely unless otherwise stated. We may keep some personal information you have requested to remove for the following purposes:
- Analyze and repair problems
- Assist with investigations
- Enforce our site rules
- Comply with legal requirements
The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using 256 bit secure socket layer technology (SSL). Home-Cost.com uses GeoTrust SSL certificates which provides up to 256 bit encryption providing the highest level of encryption and security possible. You can be assured that communications between your browser and this site’s web servers are private and secure.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, please contact us using the methods below.